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CANCELLATION AND AMENDMENTS – IF CAUSED BY YOU (i) If you need to cancel or amend your booking please notify us as soon as possible. A cancellation or amendment will not take effect until we receive confirmation in writing or via email from you. (ii) If you cancel your booking 180 days prior to your arrival or earlier we will refund your deposit immediately minus a $150 administration fee. (iii) If you cancel your booking between 180 and 60 days prior to your arrival the cancellation cost will be 50% of the booking. You will therefore not be refunded your deposit payment. (iv) If you cancel your reservation 60 days or less before your arrival the cancellation cost will be 100% of the booking. As you will have already paid the balance payment no payments will be refunded and we reserve the right to process the outstanding payment due. We always recommend you take out travel insurance to cover any unforeseen last-minute cancellations.
PHONE +61 (0) 427 809 586
EMAIL info@alluxia.com